Shipping Policy

Effective Date: 30/06/2026

Thank you for shopping at themoneyfloatcollection.com. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

• All orders are processed after successful order confirmation.

• Orders are typically processed within 1–3 business days, excluding Sundays and public holidays.

• During periods of high demand, product launches, or unforeseen circumstances, processing times may be extended. Customers will be notified where reasonably possible.

2. Shipping Partner

We proudly ship all domestic orders through Delhivery, one of India's leading logistics providers, to ensure safe and reliable delivery.

For international orders, we may use Delhivery's international logistics network or other trusted courier partners, depending on the destination country.

3. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via the email address or mobile number provided during checkout.

This confirmation will include:

• Your tracking number

• A tracking link to monitor your shipment in real time

Tracking information may take up to 24 hours after dispatch to become active.

4. Estimated Delivery Time

Estimated delivery times are as follows:

Within India

• Metro Cities: 3–7 business days

• Other Locations: 5–10 business days

International Orders

• Estimated delivery: 7–21 business days, depending on the destination country, customs clearance, and local courier services.

These timelines are estimates only and are not guaranteed.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

International customers are solely responsible for any customs duties, import taxes, VAT, or other charges imposed by their country's customs authorities.

6. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control, including but not limited to:

• Weather conditions

• Natural disasters

• Public holidays

• Customs inspections

• Courier operational delays

• Incorrect or incomplete delivery addresses provided by the customer

themoneyfloatcollection.com shall not be liable for delays caused by third-party logistics providers or events beyond our reasonable control.

7. Failed Delivery Attempts

If delivery cannot be completed due to:

• An incorrect or incomplete address,

• The recipient being unavailable,

• Refusal to accept the shipment, or

• Failure to respond to courier communication,

the shipment may be returned or disposed of according to the courier's policies. Any additional shipping costs incurred for re-delivery shall be the responsibility of the customer.

8. Damaged or Incorrect Deliveries

If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery.

Please email us with:

• Your order number

• Clear photographs and/or a video of the product

• Photographs of the outer packaging (if damaged)

Claims submitted after the reporting period may not be eligible for replacement under our Replacement Policy.

9. Order Status & Support

If you have any questions regarding your shipment or require assistance with tracking your order, please contact our support team.

Email: support@themoneyfloatcollection.com

We aim to respond to all shipping-related enquiries within 24–48 business hours.

10. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon publication on this Website.